Software and AI agent for gyms, fitness studios and boxes

Gyms that use AI are already signing your future members.

Fitness Vendor is the software that runs your leads, your calendar and your contracts automatically, backed by artificial intelligence. Its AI agent replies to every lead in under 30 seconds, day and night, under your name. It books the trial session, sends the reminders and prepares the contract they sign on the spot or remotely.

The software that runs your leads, calendar and contracts, with an AI agent that replies in under 30 seconds, day and night.

See how it works
  • Just an e-mail address
  • No commitment

Animated demo of a conversation, from the first message to the signed contract

It replies wherever your leads write
  • Instagram
  • Messenger
  • WhatsApp
  • SMS
  • Email
  • Your website chat

Three modules, and you take the ones you need

Each module is switched on separately. Start with the AI agent or with follow-ups only, and add the rest later.

Ads and messages

Your Facebook and Instagram ads turn into bookings

A lead fills in your form or messages you: the AI agent replies in under 30 seconds, asks the right questions and books the trial session in your calendar.

  • Instagram, Messenger, WhatsApp, SMS, email and your website chat
  • Replies under your name, day and night
  • Confirmation and reminders sent before the session
Conversation in the Fitness Vendor inbox: the AI agent replies to the lead and books a session on Thursday at 7pm
Follow-ups

Follow-ups that go out on their own

Unanswered quote, unsigned mandate, no-show at the trial: each case gets its follow-up at the right time. Everything is set your way: delays, messages and channels.

  • Ready-made scenarios, all customisable
  • Today's calls, most urgent first
  • The AI agent picks the conversation back up as soon as the lead replies
Fitness Vendor automations: follow up an unsigned mandate, follow up an unanswered quote, messages around appointments

Ready-made follow-ups, by moment

Prospecting

  • New lead called back straight away
  • Leads with no reply
  • Interested but no booking
  • Abandoned online sign-up

Appointments

  • Session confirmation
  • Reminders the day before and on the day
  • No-show offered a new date

Sales

  • Unanswered quote
  • Direct debit mandate to sign
  • Membership offered after a pass

Retention

  • Welcome and follow-up of new members
  • Member at risk of leaving
  • Birthday and one-year anniversary
  • Google review request

Referrals

  • Referral challenge
  • Thank-you to the referrer
Contracts

Contract signed remotely, on the spot or at the kiosk

Three ways to sign, depending on the moment. Memberships, totals, contract, terms and SEPA mandate are ready: nothing to print.

  • Remotely: the contract goes by email, they sign from home
  • On the spot: on the tablet, with you at the desk
  • At the kiosk: they sign up alone when nobody is at the desk
  • Unsigned SEPA mandate followed up at D+3 and D+7, plus your own follow-ups
Fitness Vendor sign-up screen on a tablet: the gym's memberships presented to the lead

Real screens from the software, on demo records.

In practice, what changes

Four situations you know.

The situationWithout Fitness VendorWith Fitness Vendor
A message on Sunday at 10pmReply on Monday lunchtimeReply in 30 seconds
Twenty unanswered quotesA morning on the phoneFollowed up automatically
No-show at the trialSlot and lead lostNew date offered within the hour
“I'll think about it”They leave with nothingContract signed from home

From “hello” to signed contract, even when you're not available.

Here's what Fitness Vendor does between the first message and the first payment, hour by hour.

Atrium's boxing studio in the dark, the gym's logo lit on the wall
Atrium in Caen on a weekday evening. It is Nils's gym, the founder.
  1. Tuesday 9:47pm

    It replies in under 30 seconds

    On Instagram, Messenger, WhatsApp, by SMS, by email or on your website chat, under your gym's name, with your plans and opening hours. It states that it is an automated assistant.

  2. Tuesday 9:48pm

    It asks the right questions

    It asks about their goal, availability, level and what's holding them back, without turning the chat into an interrogation. It spots those who are ready to come in.

  3. Tuesday 9:49pm

    It books the trial session

    On a slot that is genuinely free in your calendar, never an invented one. The confirmation goes out by email, with the appointment ready to add to their calendar.

  4. Thursday 12:00pm

    It makes sure they show up

    Reminders the day before and two hours before, one-word confirmation, rescheduling offered if something comes up. If they don't show, it offers a new date within the hour, and the freed slot goes to the next person on the waiting list.

  5. At the gym, on the day of the session

    Thursday 6:30pm

    Your sales flow is ready

    You walk through your presentation on a tablet: questionnaire, plans, add-ons and discounts. Totals calculate themselves, and the contract fills in with their name as soon as they choose.

  6. Thursday 7:40pm

    They sign on the spot, with a finger

    Contract, terms and SEPA direct debit mandate signed on the tablet. A copy goes out by email, nothing to print.

  7. Thursday 7:42pm

    The SEPA mandate is signed

    They leave as a member. If they want to think it over, the contract goes out by email so they can sign from home, and a pending SEPA mandate is followed up at day 3 and day 7.

Also in the subscription

  • Email and SMS campaignsTo your whole base or a group.
  • Online sign-up and kioskA sign-up page under your name.
  • Full catalogueMemberships, fees, add-ons and discounts.
  • Waiting listA freed slot goes to the next person.
  • One inboxAll your channels in one place.
  • Sales statisticsWhere your members come from.
  • Targets and bonusesPer person, in sales or revenue.
  • Your records importedImport and duplicates merged.

It plugs into your tools

Your ads, your messaging, your calendar and your gym software: Fitness Vendor works with what you already use.

Advertising

  • Meta Ads (Facebook and Instagram)
  • Google Analytics

Messaging

  • WhatsApp
  • Instagram DM
  • Messenger
  • SMS
  • Email
  • Website chat

Calendar and phone

  • Google Calendar
  • Ringover

Gym software and CRM

  • Resamania
  • Deciplus
  • Heitz System
  • Virtuagym
  • Sportigo
  • SimplyBook
See connected management software

Payment

  • Stripe
  • SEPA direct debit

Using another tool?

Tell us which one by writing to Nils. We review every request quickly and build the API connection for you.

Atrium, a fitness and wellness gym in Caen
Nils MazeaudOwner of Atrium, a fitness and wellness gym in Caen

Who built Fitness Vendor

Nils Mazeaud runs Atrium, a fitness and wellness gym in Caen. He pays for Meta ads and gets messages in the evening, just like you. Fitness Vendor grew out of that day-to-day, and it runs first in his own gym.

At Atrium, I watched hot leads go cold simply because nobody replied at 9pm. I built Fitness Vendor for exactly that: so no message goes unanswered, and so a lead is never told nonsense about a price or a slot.

One price, shown right here

Every feature is included, and you don't need to talk to a salesperson to find out the price.

Fitness Vendor
€99.99excl. VAT / month

Per location.

  • Replies in 30 seconds, 24/7
  • One single inbox
  • Trial sessions in your calendar
  • Reminders and no-show follow-up
  • Quote, contract and SEPA mandate
  • Follow-ups, campaigns, automations
  • Take over in one click
  • 200 AI conversations included monthly

Founding member: 30 spots

The first 30 businesses on the list get:

  • Setup done with Nils when your access opens, over video: plans, calendar, AI agent, contact import
  • For 6 months, your improvement requests, specific or otherwise, first, with a direct WhatsApp line to Nils

Access opens gradually. Leave your e-mail and we'll let you know as soon as yours is ready. No commitment, cancel anytime.

A question before signing up? Nils, the founder, answers you himself.

Message Nils on WhatsApp

Missing a feature? We build it.

During your first three months of subscription, tell us what your gym is missing. If the request is within Fitness Vendor's scope, we build it at no extra cost.

  • Every request is reviewed with you
  • You get a clear answer: yes, a reasoned no, or a timeline
  • What we build then benefits every gym

Within what is feasible: a request may be declined if it falls outside the software's scope, depends on a third-party tool that doesn't allow it, or requires disproportionate work. No timeline is guaranteed, and the subscription price does not change.

Already using software and dreading the migration?

Ask us. With our AI agents, we handle the transfer for you: your leads, memberships and prices are brought over automatically.

Frequently asked questions

Will my leads know they're talking to an AI?

Yes. Every conversation clearly announces an automated assistant, as the EU AI Act requires. Otherwise, your leads only see your gym: your name, your plans, your tone. Fitness Vendor appears nowhere.

What if it says something wrong about a price?

It can't make one up. Every price and every slot it writes is checked by code against your price list and your calendar before sending. If it doesn't have the information, it says so and hands over to you.

How long does it take to get started?

Allow an hour: your plans, your opening hours, your channels. You're guided step by step, and you can test the AI agent on yourself before opening it to your leads.

Does it replace my gym management software?

No. It works before it: from the first message to the signed contract. Your management software keeps access control, the class schedule and member billing.

Can I take over a conversation myself?

Anytime, in one click, from your inbox. The AI agent steps back from that conversation, and you hand it back whenever you want.

What about GDPR and consent?

Unsubscribes are honoured on every channel, and each lead's consent is recorded. Every marketing text message includes the STOP mention. A data processing agreement (DPA) covers your leads' data, which remains yours.

When can I start using it?

Access opens gradually. Join the waitlist and you'll get an e-mail as soon as yours is ready. The subscription is then €99.99 excl. VAT per month, no commitment.

How does the founding member offer work?

It's reserved for the first 30 businesses on the waitlist, in sign-up order. When your access opens, Nils sets everything up with you over video (plans, calendar, AI agent, contact import). Then, for 6 months from the start of your subscription, your improvement requests, specific or otherwise, get priority, with a direct WhatsApp line. The price stays the same for everyone: €99.99 excl. VAT per month, no commitment. One privilege per business, non-transferable.

I have several gyms, or a franchise.

Each location has its own subscription and calendar. A network shares its catalogue, documents and AI agent settings, and each gym adapts what it needs to. A network view compares your locations.

Be among the first on Fitness Vendor

Access opens gradually. Leave your e-mail and we'll let you know as soon as yours is ready.

Atrium's glass front at sunset
Atrium, Caen, at the end of the day.

Join the waitlist

Fitness Vendor is opening access gradually. Leave your e-mail and we'll let you know as soon as your access is ready.